Opus Energy
How to Read Your Meter
The best way to ensure accurate bills is to keep your account up-to-date by regularly submitting meter reads, ideally every month, but at least every three to four months. Reading your electricity meter is easy; use our simple instructions to find out how.
Reading Single and Multiple Rate Digital Meters
Single Rate
• Record the numbers left to right, ignoring the red number(s).
The meter reading for this example is 08330
Multiple Rates
• If your meter has multiple rows of registers, record the numbers left to right in each row, ignoring the red numbers marked 1/10.
The meter readings for these examples are 665153 and 172574
Reading a Digital Electricity Meter
• Digital meters are easy to read. To record the meter readings simply press the blue or display select button to scroll through each register.
• If your digital meter does not have a button you will have an auto display scrolling display meter.
• This type of meter will change screens every 5-10 seconds, record each meter reading that appears.
The meter reading for this example is 00254.013
Reading an Electricity Dial Meter
• Each dial turns in the opposite direction from the one before it, so take some time to check the way each turns.
• Each dial reads from 0-9.
• Read the dials from left to right, ignoring the dial marked 1/10 as this is only used for testing.
• When the pointer is between two numbers, always note down the lower number. This is not necessarily the nearest number to the pointer.
• However, if the number is between 9 and 0, write down 9.
• If the pointer is directly over a number, record and underline the number.
The meter reading for this example is 66148.
How to Submit Your Meter Readings
We have developed three convenient ways for you to submit your electricity meter readings:
- Click here to use our quick online submission form
- Call 0845 3302655* and talk to one of our Customer Service Representatives, they are available to take your meter readings Monday to Friday, 8am – 6pm
- Email your meter reading to customerread@opusenergy.com
When submitting meter readings by telephone or email please supply us with the following information:
• Customer name
• Site number (this number can be found on your invoice)
• Date the meter read was taken
• Meter serial number(only essential if you are submitting more than one meter reading)
*All calls received by Opus Energy are recorded for training and verification purposes
