Welcome to the Opus Energy survey

Please enter your contact details

1. Your full name *
2. Company name *
3. Your email address *

Question 1

In evaluating your most recent customer service experience, how would you describe the quality of service you received?

1. Answer 1 *

Question 2

How do you feel your queries are handled by your Account Manager? (e.g. responsive, quickly, patiently, courteously)

1. Answer 2 *

Question 3

Are there any improvements we can make to your account management service?

1. Answer 3 *

Question 4

Have we ever not met your service delivery expectations?

1. Answer 4 *

Question 5

How would you describe the quality of the billing service you receive? (e.g. layout, data included, delivery)

1. Answer 5 *

Further comments

Please describe if there are any particular aspects of your service experience that stands out.

1. Further comments

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